WBC Member of the Month

Meet a WBC member making an impact in their community.

Quality SAP Inc.

Cynthia McCalister, CEO and Founder

WBC Region: Greater Cincinnati

Quality SAP is an IT company on a mission to connect communities and support small businesses. They specialize in website development, mobile app development, IT consulting, AI technology, and affordable business promotion through their Key Spot mobile app and Key Spot Business Partners Program.

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Advice for other women entrepreneurs

"Find your purpose, stay focused, have faith, and keep moving forward no matter what challenges come your way."

How this WBC member is making an impact in her community.

Why Cynthia started Quality SAP

Cynthia’s inspiration to become a business owner began with her parents. Her father was a small business owner, and she saw firsthand the challenges he faced. Her mother worked with various non-profit organizations, showing Cynthia the meaningful impact one person can have on a community. From these experiences, she knew she wanted to own her own business and make its core mission about creating a positive impact in the community while supporting small businesses.

What Cynthia is most proud of

In 2015, Cynthia had a divinely inspired idea to create a platform that would bring people together. In 2016, she launched her mobile app, Key Spot (www.keyspotapp.com). The idea behind Key Spot was to connect communities by giving small businesses and organizations a place to share their services, events, and news with the public. Since then, Cynthia has built a network of thousands of business owners and organizations across the U.S., where members support each other and grow together. Through the Key Spot Business Partners Program, members receive networking opportunities, app promotion, grant opportunities, website discounts, and more to help their businesses thrive. Cynthia and her team have made a positive impact in the community by hosting events to raise funds for non-profits, donating food and goods, and creating the Key Spot Bridge Builder Fundraiser, which raises up to $10,000 for local organizations. In 2025, she opened the first Key Spot Event Center in Cincinnati, OH—a physical space for the community to host events, meetings, trainings, and more. In 2026, Key Spot is taking technology to the next level with the Key Spot AI Agent, powered by Audia, giving business owners and community members an AI assistant just a phone call away. On June 27, 2026, Cynthia will celebrate the Key Spot 10-Year Anniversary with a community celebration at the Event Center. She is deeply passionate about spreading positivity, supporting others, and making a meaningful impact—and she’s thankful for everyone who has supported her along the way.